- Manufacturing
ISS offers operational services to a sundry of manufacturers, from clothing producers to complex steel manufacturers. We focus on enhancing efficiency through regulatory compliance, health and safety audits, maintenance checks, process planning, and staff training. Our high-quality services are designed to reduce costs while maximising performance across the board.
One of the primary responsibilities of our operational management is creating production schedules that ensure manufacturing processes align with customer orders, inventory needs, and capacity. Scheduling must balance competing demands such as order deadlines, resource availability, and production time constraints. In addition, ISS managers assess production capacity to determine if current capacity meets demand. This involves understanding machine capabilities, labour availability, and material supply. Our operational managers work closely with suppliers to ensure timely delivery of raw materials, parts, and components needed for manufacturing.
Our quality inspectors and testing teams conduct inspections and tests on raw materials, in-process products, and finished goods. Our operational managers ensure that quality checks are integrated into the production process, and non-conformities are addressed promptly. ISS operational managers ensure compliance with relevant regulations and industry certifications to maintain product quality and safety.
Identifying potential risks in the production environment (e.g., machinery malfunctions, toxic substances, fires) and implementing risk mitigation strategies is an important responsibility of operational managers. This can include the use of safety equipment, safety protocols, and regular maintenance schedules.
Efficient staffing is crucial to maintaining optimal production levels without incurring excess labour costs. Our operational managers oversee shift planning, overtime management, and balancing the workforce according to production demands. With the advent of OpEx Prime software, manufacturers can analyse vast amounts of data from production, supply chain, and customer feedback. Operational managers leverage data analytics to gain insights into production efficiency, quality issues, and customer preferences.
Manufacturing operations are susceptible to risks such as supply chain disruptions, natural disasters, equipment failures, and labour strikes. Our operational managers are responsible for creating contingency plans to mitigate these risks and ensure business continuity.