The mining sector is a complex and vital industry in South Africa. ISS boasts extensive experience within this field. We assist a range of enterprises, from small private mines and subcontractors to large corporations, in optimising their operational concerns, irrespective of size. Our services encompass health and safety maintenance, regulatory compliance, identification of operational failures, and the development of proactive strategies to minimise downtime. We also employ workforce and personnel management, as well as production management.
The use of our OpEx Prime software data analytics can optimise operational performance by providing real-time insights into equipment performance, material quality, environmental conditions, and more. Furthermore, our software can ensure that the mining site is supplied with the necessary materials, equipment, and spare parts in a timely manner, which is crucial to the success of any project.
Our operational managers identify and assess various risks associated with mining operations, including geological hazards, equipment failure, environmental concerns, market fluctuations, and regulatory changes. After assessment, they develop contingency plans to mitigate risks, such as emergency response plans for accidents or natural disasters, which is critical to ensuring business continuity.
Mining operations often take place in or near local communities. Thus, building and maintaining positive relationships with local stakeholders—including indigenous communities, government bodies, and other local groups—is essential for minimising conflict and ensuring social license to operate.
Our operational managers use KPIs to track performance across all areas of mining operations. These might include production volumes, cost per ton, safety incidents, equipment uptime, and environmental impact metrics.

Achieve operational excellence with ISS